We connect the systems that don't talk to each other.
Most businesses do not need more software. They need the software they already pay for to work together. We build AI agents and integrations that answer the phone, follow up every enquiry, read the paperwork and keep your CRM, accounts and spreadsheets in sync. Then we run them for you.
The AI is the easy part. The plumbing is where the value is.
Plenty of companies will sell you a chatbot. Very few will make sure the conversation lands in the right CRM record, triggers the right task, books the right diary and tells the right person. That is the bit that saves time and stops leads going cold.
EngageAI is the trading name Stixx Digital Ltd uses for AI deployments. Stixx Digital handles consultancy and lead generation; the EngageAI team builds and runs the automation. You get one accountable partner either way. Read more on engageai.pro.
What "integration first" means in practice
- We start with the systems you already run, not a new platform
- Every AI conversation writes back to your CRM
- Data moves automatically, so nobody re-keys it
- Humans stay in the loop for anything that needs judgement
- We monitor and optimise after go-live, not just hand over
Six building blocks. Most clients start with one.
Each one works on its own. Combined, they turn a phone call or a web form into a qualified, logged, followed-up opportunity without anyone touching a keyboard.
VoiceAI agents
AI that answers in under three rings, 24/7. It qualifies, books, routes and hands over warm. Outbound, it calls new leads straight away and reactivates old CRM contacts.
VoiceAI →AI chatbots
Chat agents for your website, WhatsApp and SMS. They answer from a verified knowledge base, qualify, book and capture every lead into your CRM.
AI chatbots →CRM and system integration
Salesforce, HubSpot, Zoho, Proclaim, Xero, Access, QuickBooks, Monday.com, spreadsheets, Gmail, Outlook and calendars, finally sharing data.
CRM integration →AI document processing
AI reads supplier invoices, quotes, PDFs and forms, pulls out the figures that matter and routes them into the right system. No more copying numbers from one screen to another.
Workflow automation
Chasers, reminders, approvals, task creation and status updates that run on their own. If a person does the same clicks every day, a workflow can probably do them instead.
Real-time dashboards
Live views of pipeline, costs, calls and job margins, pulled from your systems automatically. Decisions made on today's numbers, not last month's spreadsheet.
Start where the money is leaking.
We do not automate for the sake of it. These three problems show up in almost every business we look at, and each has a direct, measurable fix.
Missed calls
Lunchtimes, evenings, weekends, busy Mondays. Every unanswered call is a prospect who may simply ring the next firm on the list. A VoiceAI agent picks up every time, answers the question or books the appointment, and logs it all.
Slow follow-up
A web enquiry that waits until tomorrow is a cold enquiry. Automation calls or messages the prospect the moment they submit, qualifies them and puts the good ones in front of your team while they are still interested.
Re-keying data
Copying details from email to CRM, from PDF to spreadsheet, from spreadsheet to accounts. It is slow, it causes errors and it wastes skilled people. Integrations move the data once, correctly, every time.
Live in 1 to 3 weeks. Not 6 months.
Small, focused builds that go live quickly and prove their value, then grow. No year-long transformation programmes.
Map
A discovery call and a walk through your current process. We find the hand-offs where time and leads are lost, and agree what success looks like.
Build
We connect your systems, write the AI agent's knowledge base and scripts, and set up the workflows. You review everything before it goes near a customer.
Test
We test with real scenarios, edge cases and awkward callers. Your team signs off the tone, the answers and the handover rules.
Run
Go live, then we monitor, review conversations and keep improving. Most projects are live within 1 to 3 weeks of kick-off.
We build it. We run it. We make it better.
AI agents are not "set and forget". Your prices change, your opening hours change, customers ask new questions. A managed agent keeps up because someone is looking after it.
With a managed AI agent, the EngageAI team hosts it, monitors it, reviews conversations, updates the knowledge base and tunes it over time. You get a single monthly fee and a team to call, not a login and a help centre.
Included in a managed agent
- Hosting, phone numbers and platform costs set out up front
- Knowledge base updates when your business changes
- Regular review of calls and chats to spot gaps
- CRM and calendar integration kept working
- Clear handover rules to your team
- A UK team that answers when you call
Two ways to buy. Both quoted before you commit.
All prices exclude VAT. We give you a fixed written quote after the discovery call, so there are no surprises.
VoiceAI and chat agents
An AI agent that answers calls or chats, qualifies and books, connected to your CRM and run by our team.
- Inbound or outbound VoiceAI
- Website, WhatsApp and SMS chat
- CRM write-back and ongoing optimisation
Integration and workflow projects
A scoped build that connects your systems, automates a process or delivers a live dashboard.
- CRM, finance and back-office integrations
- AI document processing
- Workflow automation and dashboards
Three systems. Nineteen workflows. Three weeks.
Tileex
Tileex was losing hours every week to manual admin: chasing tenders, typing supplier figures into project boards and rebuilding the P&L by hand.
The EngageAI team connected three systems with 19 automated workflows. Tenders are chased automatically. AI reads supplier PDFs and routes the costs into Monday.com. A live P&L dashboard syncs every five minutes.
"We have just received a response to the first tender chase, thank you!" Maeve, Office Manager, Tileex
How we integrate systems →Responsible AI is not optional. It is how we build.
Our founder spent years delivering software into security, government and financial services. That shapes how we deploy AI: transparent with your customers, careful with their data, and always with a route to a human.
UK GDPR
We map what personal data each agent collects, where it is stored and who can see it. We capture only what the job needs.
AI disclosure
Callers and chatters are told they are speaking to an AI assistant. No pretending to be human.
Human handover
Complaints, complex cases and regulated advice go to your people, with the context already captured.
AI automation questions, answered straight.
Do we need to replace our CRM or other software?
No. We work with the systems you already have, including Salesforce, HubSpot, Zoho, Proclaim, Xero, Monday.com and spreadsheets. Replacing software is rarely the answer. Connecting it usually is.
How long does it take to go live?
Typical delivery is 1 to 3 weeks from kick-off. A single AI agent connected to one CRM is at the quicker end. Multi-system projects with several workflows take longer, and we tell you the timeline before you commit.
What does it cost?
Managed AI agents start from £497 per month. Custom automation projects start from £2,500. All prices are ex VAT, and you get a fixed written quote after the discovery call.
Who are EngageAI and how do they relate to Stixx Digital?
EngageAI is a trading name of Stixx Digital Ltd. Stixx Digital provides consultancy and lead generation, and the EngageAI team carries out the AI deployments. Your contract is with Stixx Digital Ltd.
Will the AI make things up?
Our agents answer from a knowledge base we build and verify with you. If a question falls outside it, the agent says so and passes the enquiry to your team rather than guessing.
What happens if the AI cannot handle a call or chat?
It hands over to a person. We agree the rules with you, for example complaints, urgent issues or regulated advice, and the agent transfers or books a callback with the details already captured.
Where should we start?
Usually with whichever problem costs you most: missed calls, slow follow-up or re-keying data. Book a discovery call and we will tell you honestly which fix will pay back fastest.
Let's find the hours you are losing.
A 30-minute call to walk through how enquiries and data move through your business. We will tell you what to automate first, and what not to bother with.