Results

Proof beats promises. Here's ours.

Every number on this page comes from a live client deployment. No rounded-up claims, no anonymous "a leading firm". Just what we built and what changed.

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Enterprise VoiceAI · Technology

GlobalSign: tier-one support that never sleeps

The problem. GlobalSign is one of the world's leading certificate authorities. Its support team fielded high volumes of technical calls across time zones, many of them the same step-by-step walkthroughs: installing SSL certificates, revoking or renewing them, finding things in the customer portal. Enterprise customers expect an instant, accurate answer. Hold times erode confidence.

What we built. "Helena", a VoiceAI support agent with a professional British voice, trained only on GlobalSign's own documentation. We consolidated more than 208 support articles into a knowledge base built for AI, then moved the agent onto an enterprise voice stack for stronger compliance. Every call carries an AI disclosure, no personal data is captured, and anything outside scope is handed to a human with the full conversation context.

What changed. Customers get guided through technical tasks at any hour with no dead air. The success led GlobalSign to bring us in for strategic AI consultancy across sales, finance and operations at its UK and Belgian offices.

<3send-to-end response time

208+support articles in the knowledge base

24/7support across every time zone

0dead air on calls

Custom automation · Construction

Tileex: from spreadsheet firefighting to a live P&L

The problem. The owner ran several construction sites with no real-time view of job margins. He only knew whether a project made or lost money once it finished. Supplier documents were buried in email, tender follow-ups were chased by hand and the team lost hours each week to data entry.

What we built. Three connected systems with 19 automated workflows, delivered in three weeks. Tender management sends internal reminders and external chasers, then catches replies and updates Monday.com. AI reads every supplier PDF that arrives by email, extracts costs, plot numbers and supplier names, and routes them to the right project board. Those costs feed a live P&L dashboard that syncs every five minutes across every site.

What changed. Live visibility of every site's numbers, no more manual filing, and tender chasers that actually get answered. As Maeve, the Office Manager, put it after the first automated chase: "We have just received a response to the first tender chase, thank you!"

95%less manual data entry

19automated workflows

7 hrssaved every week

3 wksfrom kickoff to live

VoiceAI · Family attraction

Caversham Wildlife Park: every call answered, instantly

The problem. Caversham Wildlife Park in Western Australia is home to more than 200 species. Its reception team handled hundreds of calls a week, mostly the same questions about opening hours, prices and what's on. After-hours calls went unanswered, answers varied between staff, and every call took someone away from guests on site.

What we built. "Milly", a VoiceAI receptionist with a warm Australian accent, grounded in a verified knowledge base we built and tested with the park team. She covers opening hours and last entry, admission prices, daily animal experiences, directions, parking, accessibility and live weather. When a caller needs a booking or something outside her scope, she hands over to staff straight away.

What changed. No caller waits. Most never realise they have not spoken to a person, and feedback from those who do is consistently positive. Staff spend their time with visitors instead of on the phone.

24/7call handling

~80%of queries resolved by AI

0 secwait time

100%of calls answered

Lead generation

A one-week pilot that became an indefinite contract.

Lead generation is where Stixx Digital started. Our clients judge us on one thing: whether new business turns up.

We retained Stixx Digital to run a pilot scheme for a new project. After only one week we were so impressed that we extended our agreement indefinitely. From the initial consultation right through to the first new business enquiry, Gavin and his team were professional and delivered against expectations from day one.

Simon, ACL

We also work with firms including Premier Legal Assist and Hangloose. Some clients prefer not to be named, and we respect that.

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